PAYMENT, SHIPPING & RETURNS

PAYMENT

We accept payments by Credit Card or Paypal.

When paying by:

  • Credit Card - Billing and Shipping Addresses must match; and must be formatted as shown on your credit card billing statement.
  • Paypal - A "Confirmed" Shipping Address is required.

SHIPPING

Domestic Shipping

We ship USPS Priority & Express Mail!

Handling Time:

We ship Monday - Friday and make every effort to process your order as quickly as possible! While many orders may ship on the same day received, please allow for a 24 hours handling window.

Domestic Shipping Rates:

USPS Priority Mail
Get FREE PRIORITY MAIL SHIPPING within the US when you spend $100+

  • Shipping rates will be calculated at checkout based on order size and destination.
  • Estimated delivery time for USPS Priority Mail is 2-3 business days.
  • At our discretion, large orders (10+ Items) may ship via UPS Ground at no additional charge (4-7 Business Days).

USPS Express Mail
Shipping rates will be calculated at checkout based on order size and destination.
Estimated delivery time for USPS Express Mail is 1-2 business days; although this is not guaranteed.


International Shipping

We ship USPS International Priority Mail to the following destinations:
Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, South Korea, Spain, Sweden, Switzerland, United Kingdom.

Covid Update: Due to the current shipping restrictions, orders shipped to Australia or New Zealand will be shipped USPS Express Mail (3-5 Business Days).

Handling Time:

We ship Monday - Friday and make every effort to process your order as quickly as possible! While many orders may ship on the same day received, please allow for a 24 hours handling window.

International Shipping Rates:

USPS International Priority Mail
Shipping rates will be calculated at checkout based on order size and destination. Estimated delivery time for USPS International Priority Mail is 6-10 business days. At our discretion, some international orders may be shipped through UPS Ground.

Flat Rate International Shipping Discounts
Small orders that can fit inside a USPS Priority Mail Padded Flat Rate Envelope may be eligible to ship at a discounted rate depending on the order value, size and destination. Generally 1-2 items that are not too bulky, or small accessory/jewelry items fit best. Please Contact Us prior to purchasing and include a list of the product skus that you wish to include in the order. If eligible, we will send you a shipping discount code for the order which you can apply at checkout.

Customs Restrictions/Import Taxes

  • International orders are subject to duties and taxes.
  • Some items may not be eligible for international shipping due to import regulations (ex: Animal products / Fine Jewelry).
  • Orders are valued according to the purchase price paid.
  • Please check with your local customs authority to determine import cost prior to purchasing.
  • In the event of refusal, original shipping charges are non refundable.

RETURNS

Didn't fit? Not the right color? Simply changed your mind? No Problem!
We offer a 30 day return policy on most items; with the exception of Fine Jewelry (Solid Gold / Silver), and "FINAL SALE" merchandise.

As a courtesy to our consignors, we ask that you please make your return request as soon as possible and ship your return promptly, through an insured and trackable service. All item must be received in their original condition, with all store / manufactures tags attached when applicable.

Once your return is received and inspected your payment will be credited back to your original form of payment within 3-5 business days. Shipping fees and/or customs fees incurred are non-refundable.

Insider Reward Points Return Policy

In the event of a return:
  • Reward points earned on the purchase will be deducted from your point balance.
  • If points earned have already been redeemed on a subsequent order, the cash equivalent of the points will be deducted from your refund.

If you need to make a return, please Request A Return Authorization to receive pre-approval and return shipping instruction.